Subscription policy

Subscribe for convenient, recurring deliveries of The Poodie products, enjoy savings and eco-friendly benefits, and easily manage or cancel your subscription at any time.

Contents

• 1. Subscriptions
  • 1.1. Why subscribe?
  • 1.2. Flexible and transparent management
• 2. Version Control

This website is operated by the following members of EMKOCOM INC. :

• In Canada by EMKOCOM INC (Business number: 778513507)
• In Canada, Quebec by EMKOCOM INC (Business number: 1176932003)

You may know us as The Poodie. In this policy, we may be referred to below as "we", "our", "us" or "The Poodie").

1. Subscriptions

The Poodie offers a subscription service so you can receive regular delivery of our products.

1.1. Why subscribe?

Imagine a world where your essential household products arrive like clockwork. That's the beauty of subscribing! Subscriptions offer:

• Unmatched convenience: Say goodbye to last-minute dashes. We'll deliver your chosen products directly to your doorstep, based on the delivery duration and frequency you select.
• Significant savings: Enjoy a special discount on your first subscription order.
• Total peace of mind: The comfort of knowing you're always stocked is truly priceless.

1.2. Flexible and transparent management

We understand that life can be unpredictable. Need to modify your delivery schedule, product selection, or cancel? No problem!

• Recurring deliveries and secure payments: When you subscribe, you'll receive repeat deliveries based on your chosen schedule. Your payment details are stored securely in accordance with our Privacy Policy, and you'll be billed for each delivery.
• Notification: We will email you 3 days before each billing date to check if you're ready for your next delivery.
• Effortless adjustments: You can easily change your delivery frequency, product mix, or skip a delivery through your account settings. Your order confirmation emails also include direct links to manage your subscription.
• Cancellation: You can cancel at any time, please refer to Managing your subscription for detailed instructions.
• Refunds and returns: For information on returns and refunds, please refer to our Refunds & Returns Policy.

2. Version Control

This policy is subject to change as laws and regulations evolve. We will periodically review and update the policy to ensure it's aligned with best practices and legal requirements.